Terms of Service

Ecom OfficialRitik (https://ecom.officialritik.com/) provides online shopping services under these Terms of Service, governing all use of the site, purchases, and interactions. By accessing or buying, users agree to these terms, which comply with Indian e-commerce laws.​

User Accounts and Orders

• Accounts require accurate information; users responsible for security and activity.

• Orders non-binding until confirmed; we reserve right to cancel for stock issues, pricing errors, or fraud.

• Prices exclude taxes unless stated; payment via secure gateways.​

Shipping and Delivery

• Ship via partners like DTDC or Delhivery; processing 1-2 days, delivery 3-7 business days India-wide.

• Free shipping over ₹999; track via email/SMS links; delays from weather or holidays not liable.

• Customer covers return shipping unless our error; international shipping limited.​

Prohibited Conduct

• No unauthorized use, hacking, or false info; respect intellectual property.

• Comply with applicable laws; we may suspend accounts for violations.

• Force majeure events excuse delays.​

Liability and Dispute Resolution

• Site provided “as is”; no warranties beyond description; limit liability to order value.

• Governed by Indian law; disputes via arbitration in Chandigarh or courts there.

• Updates notified on site; continued use implies acceptance.